Program Associate, Business Operations Products
Job Description SummaryThe Program Associate, Business Operations Products plays a key role in expanding STEMCELL’s rapidly growing product lines. This position is primarily responsible for preparing the documentation and information summaries required to launch new products. They also assist in the management of established product lines to ensure they are profitable, and maintain the high quality and service standards of STEMCELL. The Program Associate, Business Operations Products will report to the Manager, Business Operations Products.
Duties and Responsibilities
Plays a key role in product launches by creating and populating master spreadsheets, product information documents, scientific reference lists, and other documents as needed; prepares product information packages for review.
Supports Program Manager, Business Operations Products by acting as Project Coordinator for product launches; prepares minutes for project meetings.
Contributes to prioritizing projects for the pipeline planning process by inputting forecasts, market research and competitor analysis (SWOT) information into product databases.
Supports Product Manager, Business Operations Products in day-to-day management of assigned product lines by monitoring product performance and service levels, reviewing performance metrics and managing feedback from customers and Sales; ensures relevant information is communicated to key stakeholders on a regular basis.
Assists Scientists and Product Manager, Business Operations Products with Non-Conformance Reports and related investigations in collaboration with Quality Assurance.
May act as project manager in smaller launch projects
Attends and prepares minutes for regular team and project meetings.
Minimum BSc with 4+ years of experience in Sales, Business Development, Product Marketing or R&D in the life sciences sector or a MSc with 2+ years of relevant experience.
Good business acumen.
Strong understanding of scientific concepts and principles, with the ability to understand and summarize scientific information accurately.
A working knowledge of STEMCELL products, key markets, customers, collaborators and competitors would be an asset.
Capable of balancing multiple tasks to achieve goals.
Excellent attention to detail.
Well organized with excellent written and oral communication skills.
Proficient in Excel, Word and PowerPoint (or Google equivalents).
STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.
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