Job Description Summary

As a Field Applications Scientist - Pluripotent Stem Cell Biology will provide scientific and technical support products to customers and distributors with the goal of inspiring confidence in existing and prospective customers and further build on STEMCELL’s reputation for delivering outstanding customer support. This field position will be based in Milan and requires extensive travel across Italy.


STEMCELL Technologies Inc. is a privately-owned, global biotechnology company headquartered in Vancouver, Canada that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.

Job Description

Duties and Responsibilities:

• Leverage pluripotent stem cell knowledge to develop, grow and maintain customer relationships and perform product demonstrations 

• Work with Distributors to perform routine and technically challenging demos for existing or potential customers. 

• Visit key labs to troubleshoot and optimize protocols.

• Develop and perform workshops,  product specific lectures to Pluripotent Stem Cell  research groups.

• Teach and train customers and distributors on the use of STEMCELL products.

• Identify new applications and product-enhancement opportunities in anticipation of customer needs and competitive offerings and feedback to Sales Management.

• Work with Sales Managers and Distributors to prioritize work with customers.

• Keep up to date on scientific literature.

• Represent STEMCELL Technologies at conferences, workshops and trade shows as required.

Qualifications:

• PhD or Master’s degree in a scientific field with a minimum of 2 years of research experience.

• Minimum 3 year commercial experience in the Italian market.

• Experience managing Distributor relationships.

• Excellent communication (verbal, written, presentation) and interpersonal skills both in one-on-one and in a group setting. Fluency in Italian and English is required.

• Broad knowledge in area of expertise, including products, processes, practices, and approaches.

• Demonstrate expertise in the competitor landscape and proficiency on the entire product portfolio.

• Display proficiency in lab skills and be able to troubleshoot complex customer issues.

• Team oriented yet self-motivated and mature to work very independently. 

• Highly organized with strong attention to detail and proficient at time management.

• Ability to explain scientific and technical information to both experts and non-experts alike.

STEMCELL Technologies is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore.  Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training.  We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree.  STEMCELL is proud to be the largest Biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. 

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

NOTE: STEMCELL’s vaccination policy requires that all candidates for this role be fully vaccinated against COVID-19 (including boosters), as currently recommended or required by local health authorities and public health orders, unless an exemption from this policy is approved through our accommodation request process.

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