Job Description Summary

Looking to make a difference at one of Canada's Best Managed Companies, well recognized for exceptional leadership and business practices? Want to align yourself with an innovative purpose-driven organization that supports life science research?

As the Director of Information Technology, you will be responsible for overseeing the development and operation of STEMCELL's global IT infrastructure and technology services. This critical role involves ensuring the cost-effective and efficient design and delivery of both third-party and internally-managed services, while overseeing STEMCELL's global technology systems.

You will establish collaborative and productive relationships with other IT and business leaders, working with them to translate business requirements into secure, effective, and scalable solutions. As a seasoned leader, you will bring exceptional leadership experience to the role, developing and supporting high-performance technical teams and fostering a culture of innovation and continuous improvement.

You will possess a strong technical infrastructure background, broad experience with cloud technology, a preference for AWS, solid portfolio management skills, and excellent vendor management abilities. Additionally, you will possess a superior, service-oriented approach to technology operations.

The mandate for this role is to be innovative and progressive with our systems, responsive and effective in support, and relentless in cybersecurity.

Job Description

Duties and Responsibilities

• Develop, standardize, and enhance technology delivery and operations strategies, methodologies, systems, and processes

• Define and implement metrics to enable ongoing evaluation and continual improvement of operations and delivery

• Manage team priorities based on multiple cross-functional project timelines, key portfolio/client needs, and resource loads and capacity

• Proactively communicate opportunities and challenges to capitalize on resource capacity, mitigate project risks, and negotiate resolution

• Accountable for the oversight, management, maintenance, and continual improvement of IT services and operations, including budgetary, operational, and service management processes for STEMCELL's global technology operations

• Liaise with and educate other technical teams to drive understanding of technical platform capabilities

• Work collaboratively with the Information Security team to ensure STEMCELL's assets are protected and resilient

• Collaborate cross-functionally with technical teams and other stakeholders to achieve elegant solutions

• Create a culture of continuous improvement; Work alongside other technology leaders to elevate technology and consistently apply best practices.

• Coach and mentor team members on architecture approaches and delivery practices

Knowledge and Qualifications

• Bachelor's degree in Computer Science, Engineering or related field

• 10+ years of progressively senior experience in an enterprise technology environment, including 5+ years of cloud-first experience, and 5+ years leading high-performance technology teams

• AWS certification required

• Demonstrated technical solutions and technical architecture capabilities

• Strong knowledge of technology best practices, processes and methodologies, including detailed knowledge of cloud architectures

• Financial operations, procurement practices and budget control

• Strong experience with modern development and operations practices including reusable and scalable global system (SRE/DevOps/Infrastructure-as-code)

#united #LI-Hybrid

STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore.  Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training.  We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree.  STEMCELL is proud to be the largest Biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. 

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

NOTE: STEMCELL’s vaccination policy requires that all candidates for this role be fully vaccinated against COVID-19 (including boosters), as currently recommended or required by local health authorities and public health orders, unless an exemption from this policy is approved through our accommodation request process.

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