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STEMCELL Technologies has become aware of a scam wherein somebody is offering remote job opportunities, posing as STEMCELL Hiring Management during interviews, then providing fraudulent employee agreements and checks. We have reported this criminal activity to the appropriate authorities and our online security team is working hard to ensure that it is dealt with. Please be advised that all legitimate employment opportunities at STEMCELL, including any jobs advertised on third party sites such as Glassdoor, Indeed, LinkedIn, or other local job boards will also be posted at, and any employment applications must be submitted directly to STEMCELL Technologies through that site. Further, all email correspondence with STEMCELL will be through an official "" email address - you will never receive an email from STEMCELL via gmail or any other email domain. If you have seen a questionable employment posting or would like to verify whether a posting is valid, please contact If you are concerned that you have fallen victim to this scam, we encourage you to contact your local law enforcement, as well as your financial institution, credit card companies, and credit bureau to report the fraud and follow any further actions that these entities may suggest.

Field Service Engineer - Munich

LocationMunich, Bavaria
Job ID R0003863 Date posted 05/30/2022

Job Description Summary

Are you a highly motivated and independent self-starter that has a strong background in mechanical and/or electrical engineering? Do you thrive on complex problem solving and customer service? The Senior Field Services Engineer role may be the right fit for you!

As a Senior Field Services Engineer, you will be ensuring STEMCELL research instruments are properly tested, assembled and maintained at the highest possible standard. You will also be required to travel domestically and internationally to independently troubleshoot and service various STEMCELL research instruments across different sites globally.

By supporting and providing our teams with technical support you will help us advance scientific research and our mission of scientists helping scientists.

Job Description

Duties and Responsibilities:

  • Perform on-site and in-house servicing, preventative maintenance, and installation of instruments and their components

  • Propose solutions to instrument issues and service problems from low to moderate complexity

  • Provide technical support to customers via telephone, email, and on-site service for operational or maintenance aspects of instruments to minimize customer downtime

  • Maintain the fleet of demo instruments and ensure top performance by conducting regular inspections and repairs

  • Assist in training junior team members across the field services team

Knowledge and Qualifications:

  • B. Eng. or equivalent with 7-10+ years or M. Eng or equivalent with 3-6+ years relevant experience in mechanical and electrical engineering with additional experience in a field service environment

  • Familiarity with robotics, vision systems, liquid handling, automation, machine controls, and software systems

  • Excellent communication skills in English and German (verbal, written and presentation).


STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore.  Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training.  We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree.  STEMCELL is proud to be the largest Biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.

To apply please select the apply button. You will then be directed to a login screen asking you to set up an account. You must set up an account in order to apply. 

Create an account by selecting the create account button.  You will then be asked for your email and to create a password. Your Password must be eight characters long, contain at least one special character, one capital letter, and a number.Once you have created your password you will be asked to upload your resume. Uploading your resume will provide the ability to auto-populate your application with information from your resume. If you prefer to manually complete all of the fields in the application you can do this by clicking next. You can upload your cover letter as an attachment in the attachments screen. Thank you for your interest in STEMCELL!


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