Job Description SummaryAre you looking to continue your development in Salesforce and enjoy using your expertise towards improving processes and best practices across teams? Consider applying for the Salesforce Administrator role at Canada’s biggest biotech company, STEMCELL Technologies! As a Salesforce Administrator you will support the use of Salesforce across the organization, while ensuring that best practices and business processes are being followed. You will also play a key role in supporting the further development of STEMCELL’s Salesforce organization to meet changing business needs.
Duties and Responsibilities
Ensure Helpdesk tickets are responded to in a timely manner within the designated timeframe
Support the optimization of business process in the Salesforce Environment by making configurational changes
Maintain technical documents and ensure they are up-to-date based on changes to business requirements
Facilitate the timely onboarding and offboarding of Salesforce users
Knowledge and Qualifications
Bachelor's Degree and Certified Salesforce Administrator or equivalent work experience
Strong communication skills and collaborative mindset with a focus on customer service
Excellent time management and prioritization skills to respond to business needs
This role requires being fully vaccinated against COVID-19 as per STEMCELL’s vaccination policy, the current recommendations by local health authorities and as required by public health orders in place from time to time, including any COVID-19 boosters as recommended by local health authorities and as required by public health orders in place from time to time.
STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.
To apply please select the apply button. You will then be directed to a login screen asking you to set up an account. You must set up an account in order to apply.
Create an account by selecting the create account button. You will then be asked for your email and to create a password. Your Password must be eight characters long, contain at least one special character, one capital letter, and a number.Once you have created your password you will be asked to upload your resume. Uploading your resume will provide the ability to auto-populate your application with information from your resume. If you prefer to manually complete all of the fields in the application you can do this by clicking next. You can upload your cover letter as an attachment in the attachments screen. Thank you for your interest in STEMCELL!