Work at STEMCELL
Explore the exciting career paths at STEMCELL, which include competitive benefits and opportunities to achieve your full potential with growth-driven training and development.
Salesforce Administrator, Sales System
Job Description SummaryThe Salesforce Administrator will be responsible for executing day-to-day administration, configurations, user accounts, roles, reports/dashboards, sharing rules, security, configuration, workflow rules, support, maintenance, documenting business requirements. This is a fixed term, temporary position for maternity leave coverage (up to 12 months).
In consultation with the CRM Manager, the CRM Analyst will prepare configuration and design recommendations, implement best practices, process integrations and conduct enhancements of the CRM system in accordance with business requirements.
Duties & Responsibilities
Manage the day-to-day configuration, support, maintenance, and improvement of our Salesforce instance through customizations of objects, fields, page layouts, and validation rules.
Manage and prioritize user issues while cultivating a positive support experience
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
Assist with QA testing and regression testing during Salesforce releases and new feature releases by the team
Document and maintain system configuration and administrative processes
Collect business requirements and transform them into reality by designing robust, intelligent, and scalable solutions primarily using declarative solutions
Work closely with all departments to review operational processes and address inefficiencies.
Build customized solutions in Salesforce and associated systems that support business requirements and processes.
Learning and implementing new Salesforce products
BSc, preferably in Computing or Technology.
Minimum 2 years of Salesforce Administrator experience in a service or sales cloud or a minimum of 1-year consultant experience
Must be a Certified Salesforce Administrator
A process-oriented individual with excellent time management. Is able to effectively prioritize workload with good tolerance for ambiguity and changing priorities.
A proactive attitude to platform enhancements
A desire to implement best practice solutions
Strong analytical thinking, able to contribute to solutions rather than just presenting problems.
Demonstrated track record of coordinating, implementing and documenting processes and/or projects.
Able to work and communicate effectively with people at different levels of seniority.
Proficient with Google Suite, Salesforce Data Loader and SOQL
This role requires vaccination against COVID-19 as per the current recommendations by local health authorities, including any COVID-19 boosters as recommended by local health authorities and where available.
STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.
To apply please select the apply button. You will then be directed to a login screen asking you to set up an account. You must set up an account in order to apply.
Create an account by selecting the create account button. You will then be asked for your email and to create a password. Your Password must be eight characters long, contain at least one special character, one capital letter, and a number.Once you have created your password you will be asked to upload your resume. Uploading your resume will provide the ability to auto-populate your application with information from your resume. If you prefer to manually complete all of the fields in the application you can do this by clicking next. You can upload your cover letter as an attachment in the attachments screen. Thank you for your interest in STEMCELL!